2006年广东地区酒店英语资料新课标4课件
日期:2010-02-02 02:57
Teaching Aim:
The organization of the Housekeeping Department
Services provided by the Housekeeping Department
How to do the turn-down service
How to deal with the guest’s problems
New Words & Expressions
Housekeeping客房服务
Room Center 房务中心
tur,
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